Terms and Conditions of Jade Polish

1. Introduction

Welcome to Jade Polish. These Terms and Conditions govern your use of our online platform and the services we offer, including premium car detailing, paint correction, ceramic coating applications, interior restoration, stone chip repair, glass polishing and protection, and custom mineral-infused waxes. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please review them carefully.

2. Services Provided

Jade Polish specializes in high-quality automotive detailing and protection, inspired by the resilience and beauty of minerals and stones. Our services include:

• Premium Car Detailing
• Paint Correction & Restoration
• Ceramic Coating Applications
• Interior Cleaning & Restoration
• Stone Chip Repair
• Glass Polishing & Protection
• Application of Custom Mineral-Infused Waxes

While we strive for perfection, specific outcomes can vary based on the initial condition of the vehicle and the nature of the services requested. We will always communicate realistic expectations.

3. Appointments and Cancellations

All services are provided by appointment only. To schedule an appointment, please contact us through our website or by phone.

• Booking Confirmation: Appointments are confirmed upon receipt of a booking deposit, if required, or a direct confirmation from our team.
• Cancellations/Rescheduling: We require at least 24 hours' notice for any cancellation or rescheduling of an appointment. Failure to provide adequate notice may result in a cancellation fee or forfeiture of any deposit made.
• Late Arrivals: If you anticipate being late for your appointment, please notify us as soon as possible. Late arrivals may result in reduced service time or rescheduling if it impacts subsequent appointments.

4. Pricing and Payment

Pricing for our services varies depending on the specific package, vehicle size, and condition. All prices are quoted in Singapore Dollars (SGD).

• Quotes: We provide detailed quotes before commencing any work. These quotes are typically valid for a specified period and are subject to change if the vehicle's condition differs significantly from the initial assessment.
• Payment: Full payment is due upon completion of the services, unless otherwise agreed upon in writing. We accept various payment methods, which will be communicated at the time of booking.
• Additional Charges: Extra charges may apply for heavily soiled vehicles, excessive pet hair, or other conditions requiring additional time and materials, which will be communicated and approved by you before proceeding.

5. Vehicle Condition and Responsibility

By entrusting your vehicle to Jade Polish, you acknowledge and agree to the following:

• Pre-Existing Damage: We conduct a thorough inspection of your vehicle before services begin and will note any pre-existing damage. Jade Polish will not be held responsible for exacerbating existing damage that is not disclosed or visible during our initial inspection.
• Personal Belongings: Please remove all valuables and personal belongings from your vehicle prior to your appointment. While we take utmost care, Jade Polish is not responsible for lost, stolen, or damaged items left inside the vehicle.
• Warranty Disclaimer: While we use high-quality products and techniques, results, durability, and effectiveness of certain treatments (e.g., ceramic coatings) can be affected by vehicle use, maintenance, and environmental factors beyond our control. Specific product warranties are those provided by the manufacturers.

6. Limitation of Liability

Jade Polish strives to provide exceptional service. However, in no event shall Jade Polish or its employees be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, revenue, data, or use, incurred by you or any third party, arising from your access to or use of our services, even if Jade Polish has been advised of the possibility of such damages. Our liability for any claim arising from our services is limited to the cost of the services provided.

7. Intellectual Property

All content on our online platform, including text, graphics, logos, images, and software, is the property of Jade Polish or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without express written permission from Jade Polish.

8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Singapore.

9. Changes to Terms and Conditions

Jade Polish reserves the right to modify or replace these Terms and Conditions at any time. We will indicate the date of the last revision. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

10. Contact Information

Should you have any questions or concerns regarding these Terms and Conditions or our services, please do not hesitate to contact us at:

Jade Polish

18 Maxwell Road, #05-09, Maxwell House, Singapore, 069114, Singapore

Phone: +65 6789 0123